Best Customer Service
I am so pleased with my purchase from Bitta Kidda. When I received the wrong size due to an error on the website, I sent an email asking for an explanation. I received a reply in minutes and they sent me a replacement in the correct size for no charge and let me keep the larger one. They weee so helpful and nice.
As for the product, it is very soft, light weight, and well made and my 8 mos old son is confortable and sleeps well in it. Around the time he started to wear it, he also started to roll onto his belly for sleep so he's really not utilizing the lovies much. He holds them sometimes when he nurses but as far as self soothing at night he still wants me for that ;) I am not a huge fan of the velcro flap around the diaper and don't always use that as he never gets tangled or twisted in his sleep sack.
Reviewed by: Susanna Mason from Middlebury, VT.